I concur with numerous Many others here: This place would have 0 stars if Yelp would let it. We purchased a sofa for our lounge on December 11th. Initially, the sales male tells us it may be sent as early at THAT Thursday, but on checkout we get a delivery day of December 23rd. The salesman also marketed us on insurance for your couch and said it covered Everything for as many as (I am unable to don't forget the quantity of) a long time. My boyfriend And that i jumped at The chance since we just got a cat and figured need to anything go Mistaken like her scratching it, we would be covered. It was not until finally AFTER the paperwork was signed and insurance compensated for that we were being instructed it didn't cover pets. To start with Bob's rip-off: $60 insurance. 2nd Scam: Shipping and delivery (Also a $sixty cost). Like I explained, we ended up informed the sofa could well be shipped on December 23rd. We marketed our existing sofa the weekend prior to to be able to make space for the new a single arriving that Friday. We figured each week without a sofa would suck, but it might be significantly better than working out exactly where to put two couches in our tiny apartment. The morning of December twenty third rolls about and my boyfriend receives a get in touch with stating there was problems inside the warehouse as well as the couch was on backorder until eventually January twenty first. Now This is the component that REALLY will get me: I get that issues go Completely wrong. Perhaps there was a problem during the warehouse, Or even they had been stringing us along The full time (which after reading the opposite reviews right here appears to be Way more most likely). But for arguments sake, we are going to say there truly was an issue while in the warehouse. Excellent customer assistance would supply the customer some form of compensation for the company's error.
Worst working experience ever in my lifestyle! Dont get just about anything below since they act much like the customer is #one till it really is shipped in your home and afterwards its unachievable to obtain everything mounted or check with everyone! The finance was quoted Completely wrong, return coverage quoted Mistaken, the supply/pickup approach was horrible! I had to spend times on the cellular phone with these men and women and the person who was designed to compensate me and ensure it is right gave me her own number but then never returned my phone calls they all lie!
I acquired a 3 piece living room set. All powered. I also acquired the prolonged warranty. Two from the 3 pieces stopped Doing the job within a yr. Bob's came out to look at the issue and the technician advised me it truly is a standard difficulty, the parts consider about 2 months to have and we will schedule with you to obtain it repaired. Per month went by and I chose to simply call. They claimed they failed to see an purchase to the parts and would have to be purchased. Told me it would be several far more months. One more month went by. I named once again. Now I'm instructed the parts have been back ordered and can be A different two months. Two weeks went by and was explained to they did come back into stock but were fulfilled by Other people that have been ready. It truly is backordered all over again. I chose to Visit the BBB because it was just about April. Bobs responded that the pieces ended up backordered and could well be repaired by the tip of April. May well arrived and continue to no phrase from Bobs so I reopened the BBB. Now they gave me the day of June. June came and went and no word from Bobs. So I reopened the case. I questioned Considering that the part wasn't obtainable, could they replace the two pieces of home furniture. They agreed and said it would be shipped in a couple months. Per month went by and nothing. Reopened the BBB circumstance yet again. And was informed that the home furniture was back purchased right until September. I reluctantly agreed to wait. September came an went. No Bobs. I reopened the BBB scenario they usually stated the home furnishings was even now backordered with no fulfillment date. I requested they refund my funds and take away the home furnishings. They rejected that but did present store credit rating. We went to Bobs to determine what home furnishings they had. To my shock they'd our household furniture continue to during the showroom. The worth was now $a thousand higher than after we acquired it. I inquired regarding the Handbook version with the home furnishings (Value difference was however $five hundred a lot less than the run variations.
Don't shop at Bob's discounted furniture. I'd give zero stars if I could. They don't honor the goof proof insurance and will say anything to maintain you heading inside a by no means ending customer company loop when problems arise. I am at the moment purchasing household furniture that is broken that they arent prepared to repair. The sales consultant informed me I would be cared for with the insurance and it's been an entire headache for my spouse and children on account of their Wrong promises and disgusting business tactics.
On the list of guys explained to order distinct couches that they might build In the house?. So they want you to acquire what they need not what you would like??? They were being talking about how weighty the couches had been and that it absolutely was a fifth floor. That was the real motive they did not need to do the delivery. Shame on Bobs for using the services of these lazy supply individuals. If you cannot do the job come across another thing to perform. The couches I'm replacing are from Bobs too they usually had been bigger than the new types I ordered and they shipped them with no problem. Bob may be a very good person but his personnel undoubtedly suck. Avoid this place.
With a give attention to lower priced solutions, most customers like Bob's variety, but there are numerous complaints about sturdiness, perceived quality, and shipping and delivery in some instances.
Incredibly Experienced and was extremely affected individual. He assisted us with all the things that we required matching our requirements and also the House for our new apartment. When you visit this showroom, ask for Wei Sun. Position very well accomplished and thank you again.
Finally, I chose to Visit the store for assist. There, they known as the similar customer assistance line in an effort to create a good exchange. After weekly, the home furniture was shipped with precisely the same issue. Irrespective of possessing been instructed that if there was an issue, they'd clear away all of the household furniture, the delivery guys explained their requested were being to replace only and so, couldn't eliminate the household furniture that was only in my way and that i couldn't even use. So yet again, I needed to go to the store to manage the problem. My relative spoke with customer provider, where by yet again they made an effort to say they could not concern a refund. All the things about Bob's is unprofessional: in the way they glue unmatched wood to your home furnishings into the sorry justification to get a customer support line. They have got by now taken three weekends faraway from me unnecessarily. The amount of labor I needed to do for a fair exchange and then a refund was exhausting and time intensive. Keep away from this place!
On 7/2, Amanda identified as me to reschesule my appointment all over again for the week of seven/23-seven/27 because of their inventory date once again is 7/21. Genuinely?!!! When I purchased the goods on May perhaps, they informed me stock day will be June 29th. Now, they changed it once more. I've been watching for very little. Their get the job done is absurd. Tend not to acquire something from them! Squander of money. Spoke to among the supervisor Brenda and she or he reported she simply cannot do everything about it even refund. So I chose to do delivery on the twenty third, they explained It is already closed. I am unable website to think they are the worst! Called customer treatment they usually reported It is really Okay for refund So I decided to come up with a full refund on my sofa established. Unfortunately, they will not give a refund within the shipping fee on the couch eventhought they'll acquire it and considering that it ought to be replaced in the primary place because of a stain. Even the objects that by no means delivered, they won't give refund. Preposterous! They should close! Right up until I called them a number of situations and finally received a gift card. Which they stated Will probably be a card and I am able to use it online. That is very good for me for the reason that I do not wanna go for their store any more. They reported It will likely be 1-three times. By no means obtained it. I've waited once more for weeks. Keep on contacting them. Right until they reported it will be a store credit. So I did not experienced a decision but to go all over again to that hell place. Will not purchase everything from them. Customer provider is incredibly very poor!
Low cost household furniture at fantastic prices! Large assortment but not normally out there. They may have lots of new stores opened so much better possibility of acquiring what we would like!
As if I would fall for that. The credit card company was hardly ever notified and the $four hundred cost remains on my Monthly bill, which certainly I'd to pay for though we are still in dispute resolution. I wish there was a damaging star rating in Yelp. Bob is so full of it he could choke a maggot!
In store team was excellent. Online customer provider is abysmal. Went and looked at Sofas and wound up calling up later that day. Couch was shipped and it absolutely was unpleasant, cheaply manufactured, and didn't look very good in your house. I was so disappointed, but as I by no means had a receipt I did not begin to see the 3 working day return coverage. I obtained the sofa with a Thursday and identified as about creating an exchange on Monday.
Together with having the ability to run To put it briefly, sharp sprints of approximately thirty miles an hour or so, bobcats are strong swimmers and attained climbers. They climb trees to capture prey, discover a vantage place for an improved watch, or to escape from Threat.
I needed to get in touch with back four unique occasions because I saved having disconnected. I will NEVER obtain anything at all from Bob's home furnishings once again. My daughter now has no mattress to sleep on. Worst customer company I've ever dealt with in my complete lifetime. Will not GO Listed here!